Customer Care
FAQ
I’M VEGETARIAN. WHAT CAN I EAT AT WHICH WICH?
Well, the Wicked® is definitely out. But the Black Bean Avocado and Garden Party are Vegetarian. The cheese may contain animal rennet, but they can be made without it upon request. If you’re looking to Build Your Own Veg, start with the Black Bean Patty or Avocado! We also have vegan options available.
IS YOUR BLACK BEAN PATTY VEGAN?
WHAT ARE THE INGREDIENTS?
Yes, our black bean patty is vegan. Here are the ingredients: Black Beans, Brown Rice, Textured Soy Protein, Green Chiles, Corn, Water, Tomatoes, Onions, Soybean Oil, Bell Peppers, Brown Sugar, Modified Food Starch, Modified Cellulose, Salt, Chipotle Paste, Yeast Extract, Konjack and Xanthan Gum, Paprika, Soy Sauce, Tabasco® Sauce, Hydrolyzed Wheat Gluten Protein, Garlic Powder, Jalapeño Powder, Flavor, Onion Powder, Caramel Color, Spices, Contains: Soy and Wheat
IS YOUR WHITE BREAD VEGAN? WHAT ARE THE INGREDIENTS?
Yes, our white bread is vegan. Here are the ingredients: Flour (Wheat, Malted Barley), Water, Palm Oil, Salt, Yeast, Sugar, and contains less than 2% of each of the following: Guar Gum, Wheat Gluten, Calcium Sulfate, Ascorbic Acid, Enzymes, Monoglycerides, Yellow Corn Flour, Acetic Acid, Lactic Acid, Soybean Oil and Preservatives (Calcium Propionate, Propionic Acid, Phosphoric Acid). Contains: Wheat
IS YOUR WHEAT BREAD VEGAN? WHAT ARE THE INGREDIENTS?
Our wheat bread is not vegan because it is made with honey. Here are the ingredients: Flour (Wheat, Malted Barley), Water, Whole Wheat Flour, Honey, Palm Oil, Salt, Yeast, and contains less than 2% of each of the following: Enriched Wheat Flour (Wheat Flour, Niacin, Reduced Iron, Thiamine Mononitrate, Riboflavin, Folic Acid), Enzymes, Monoglycerides, Guar Gum, Soybean Oil, Ascorbic Acid, Wheat Gluten, Calcium Sulfate, Yellow Corn Flour, Acetic Acid, Lactic Acid, Preservatives (Calcium Propionate, Propionic Acid, Phosphoric Acid). Contains: Wheat
DO YOU HAVE GLUTEN-FREE BREAD?
We don’t offer gluten-free bread at this time. However, we know it’s an important issue for many of our guests, so we’re looking into it.
WHERE CAN I FIND GLUTEN-FREE MENU ITEMS?
You can see a list of gluten-free menu items right here.
WHERE CAN I FIND THE INGREDIENTS IN OTHER MENU ITEMS?
Our guest relations team has a huge binder filled with this kind of stuff. Just give us a ring or fill out the online form above and ask.
HOW DO I REGISTER MY VIBE CLUB REWARDS CARD?
Register online, right here.
AND HOW DO I CHECK MY VIBE CLUB REWARDS POINTS?
Checking your balance is easy breezy, and you can do it here. If something does not look right, fill out our “What’s on Your Mind” form. Choose “Vibe Club Rewards” under “What Do You Want to Talk About?” Be sure to include your Rewards Card number.
WHEN IS WHICH WICH COMING TO MY NEIGHBORHOOD?
Someone told us that patience is a virtue, but we wouldn’t want to wait for a Which Wich either. Our franchisees are building stores across the country, but it’s possible we don’t have a franchisee in your area. To find out, please email [email protected]. If there is no franchisee in your city, and you know someone interested, send that person our way (maybe it’s you). We have a whole list of answers for them too.
IS WHICH WICH A PUBLICLY TRADED COMPANY?
Which Wich is a privately owned, franchise-based company. If it were public, we’d want to buy stock too.
HOW DO I MAKE A DONATION REQUEST?
At Which Wich, we love giving back. Since Which Wich is a franchise-based system, you need to contact your local store. Fill out the online form above. Include the Which Wich location closest to you in your comment, and choose “Fundraisers & Donations” under “What Do You Want to Talk About?”
I’VE APPLIED FOR A JOB AT WHICH WICH. WHEN WILL I HEAR BACK?
Which Wich is a pretty rad place to work. Because we’re a franchise-based company, each store is independently owned and operated. The franchisee in charge of the store you applied to will get back to you if there are any positions available.
WHY DOESN’T YOUR MENU HAVE PRICES ON IT?
Prices may vary slightly from store to store. For pricing at your local Which Wich, type your ZIP code or city and state into our Store Locator and download a menu.
WHERE’S THE FINE PRINT?
Check out our Terms of Use and our Privacy Policy.
Vegan Options
Menu items designated as Vegan are meant to be used as a guideline. Ingredients are changed and/or substituted, and while we make best efforts to review on an ongoing basis, items listed may not always necessarily be items served. Always consult with the Manager before ordering. Sourcing of ingredients was verified at the time this list was created, but Which Wich is not responsible for ingredient substitutions by our manufacturers. Any products that contain artificial food dyes have been identified, as some dyes are tested on animals. Menu items may vary by location, so check with your local store for any specific ingredient questions.
Spreads & Sauces
Hot Pepper Mix
Mustards
Dijon, Deli
Onions
Red Onions
Veggies
Lettuce, Tomatoes, Banana Peppers, Bell Peppers, Black Olives, Pickles, Cucumbers, Jalapeños
Oil & Spices
Oil, Pepper, Salt
Write Ins
Peanut Butter, Grape Jelly, Chips
Extras
Avocado